Case Studies 25/03/2020

General Questions about Secure Remote Work

The remote working during the period of quarantine self-isolation recommended by the World Health Organization and the governments of many countries to defend peoples from the COVID-19, allows you to keep your business running. How to arrange distributed remote access of employees to the infrastructure of the company and ensure IT security measures for corporate systems? We will tell.


Nowadays, the physical presence of an employee in the office is no longer the critical requirement for productive work. The self-organizing ability and Internet connections are enough for your efficient working from anywhere in the world. Cloud technologies, dedicated physical and virtual servers in the provider's data center are heal-all solutions in cases when it is necessary to flexible organize distance work of employees to keep business continuity.

The global epidemic of coronavirus COVID-19 has forced organizations of all sizes to change their routine working schedule quickly. Some companies that practice remote work for some employees have switched to a new mode quickly. For other companies, which are used to working only on office servers and large workstations, the current epidemiological situation, requiring complete isolation of employees, has become a real challenge.

How do companies switch to working remotely

The quarantine restrictions change the usual work with the local server (or the local data center) drastically. Companies are forced to leave their offices and quickly arrange the remote working for their employees. Can this be done on the local server? (BTW, the servers stay at offices without any protection!) Installing all the necessary software and set the terminal connection of each personal laptop or home PC of your entire team are technically complicated and time-consuming. And even you have done all these actions successfully, is there a guarantee that your server could carry a permanent high load? In the case when the server failed, nobody has physical access to fix it — cause, the office building most likely is closed for the quarantine, and peoples are forbidden to go out from their home — how to shut this trouble? In conditions requiring self-isolation, it is impossible.

Well, how to manage remote office rapidly and complying with all the necessary information security rules? The answer is simple: contact an infrastructure provider who will select the best solution for you quickly and professionally.

How do companies switch to working remotely


Frequently, companies apply a dedicated server as a terminal server for remote working. After moving your business IT infrastructure to a dedicated server placed at the protected datacenter, you can stop worrying about server maintenance and data security. Definitely, the vital to choose the right provider to whom you trust the safety of valuable business data.

By hosting server equipment in a datacenter of Tier-III class and higher, the provider kinda declares to potential customers: "We organized everything safe and secure. Access to the datacenter perimeter is under round-the-clock control. Fire prevention and climate control, redundancy of power supply and communication channels, and other necessary measures are provided."

By using special software, the provider will help you deploy a virtual office on a dedicated server, where you install the necessary apps and systems for working. That kind of a terminal server allows the company to continue working in the same environment as it did at on-premises, run the usual programs without feeling changes. In other words, all employees work, as usual, only not from the office, but home. Nota bene that all business data is stored and used within a remote server that ensures their security.

It does not matter a PC or laptop which uses by each employee remotely logs into the corporate system. In essence, the client app, installed to users' devices, does not require extensive resources for connecting to the remote office on the server. A traffic channel with RDP (remote desktop protocol) protects all data exchanged by users and the terminal server.

The data encryption within a remote connection is a mandatory measure of information security delivered by the provider.

Rent a dedicated server for remote work is cost-efficient and reliable. Besides, the service provider, not your system administrator, maintains and upgrades the equipment. You also can choose software for installing to the terminal office — either use your usual licensed programs, or you can rent software licenses from the infrastructure provider.

Full root access to your server allows you to configure hardware and software as you wish. However, this may be a thin point: after all, you should be responsible for backup setting up and managing, firewalls, the VPN, and other information security measures by self. However, the customer-focused provider always has a wide range of options. For example, you can order a custom server configuration, as well as a variety of administration services from Unmanaged to Full-managed.

Secure remote access for employees


The cloud is the unargued leader amongst infrastructure solutions for a remote office arranging. Built on a redundant and powerful Cluster with the Enterprise-class server and network equipment located at the provider's remote data centers, the cloud solution is high-available. Cloud solutions have a variety of benefits. We'll show them through the SIM-Cloud IaaS, a public cloud built by a team of SIM-Networks engineers in Germany:

  • Move your infrastructure from an on-premises server, and launch the company's working environment deployment in the cloud with RDP connections is very quick and easy. Remote office in SIM-Cloud is a ready-made solution that connects and ready for using as soon as your corporate systems completely migrated to the cloud;
  • Unlike a dedicated server, fault tolerance and high availability are implemented within the cloud cluster architecture initially;
  • The cloud implements encryption at the hardware and software level;
  • Cloud infrastructure management is carried out through an intuitive and convenient SIM-Cloud Dashboard;
  • To increase the security of working with data in a remote office, our engineers will help you configure VPN tunnels;
  • The ready-made backup tool SIM-Cloud BaaS is available in the cloud, and can be launched instantly via the control panel;
  • To store backup copies of your data, you can choose the storage options — Local BaaS, in the same data center where the cloud is deployed, or Remote BaaS, located in the data center, remote from the main infrastructure. In the first case, data recovery is much rapid, in the second one the security is much reliable;
  • You can organize an infrastructure of any complexity within the cloud, if necessary: the SIM-Networks Project Office will consult for free how to do this;
  • The cloud migration of your infrastructure and initial cloud customizing are free;
  • You can use a combination of instances with high-performance CPUs and GS1 storage for deploying high-load applications with high IOPS,
  • SIM-Cloud provides a variety of additional services for more convenient working;
  • You can also connect a cloud-based S3 compatible object storage;
  • The cloud easily scales directly in the control panel on demand (e.g., if it is necessary to extend the cloud resources used during the work of the remote office).

We recommend you read our article How to choose a cloud provider. There you will find the criteria that the infrastructure services provider must meet for the customer to receive the expected quality of services.

So, if you are thinking about a quick and simple way to create a remote office, to avoid slowing down the pace of the company’s work under circumstances of quarantine and employees' self-isolation, the best option is a cloud provider.

The flexibility of solutions and an individual approach to each project is the SIM-Networks' style. We will minimize the downtime of your business and take into account all the details and your needs, creating the optimal solution for your company. Please, contact our Customer Care to quickly and professionally arrange a remote access for your employees' safe and secure working from home!




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