In this case we will share how SIM-Networks specialists solved the issue of deploying the IT infrastructure of a medium-sized e-commerce company and created a single workspace for remote workers using a dedicated server with a standard configuration.
What tasks did the client want to solve?
The client is a distributor company that offers equipment for building, welding and woodworking. The company sells products by local and foreign manufacturers. The assortment is large and new items are regularly added to the list. The company has two branches in different cities and a training center in the central office. The company had approximately 50 employees at the beginning of its cooperation with SIM-Networks.
The client’s main goals were to deploy an ERP system, a website with a full catalogue of items, CRM systems, photo and video libraries for the training center, an email server and a terminal server for employees from different branches, the warehouse and the head office.
The client often experiences dynamic workloads: the assortment of products is regularly updated, new media is added for training, marketing instruments are often used for stimulating sales (discounts, sales, quests on the company’s website, challenges etc.).
The client had been using a VDS from a local provider before the start of their cooperation with SIM-Networks. The server hosted the company’s online store, accounting system and CRM. The email server was deployed on-premises in the company’s central office. The company’s site used to experience frequent downtime due to peak loads in the 1C system, leading to data loss. Eventually, the company has decided to search for a provider with reliable equipment and 24/7 tech support.
It was important to the client to receive consultations from the provider while choosing the equipment, setting up backups and running day-to-day operations. The company also wished to delegate infrastructure management, as well as transform all IT costs from CapEx to OpEx. Risks, such as illegal data seizures or theft, unstable power supplies, floods, fires etc. had to be mitigated.
While looking for a provider of reliable IT infrastructure services, the client stopped at SIM-Networks. Here are some of the advantages of SIM-Networks mentioned by the client: deployment in a secure data center in Germany, professional equipment, high uptime due to dedicated connection to the main European network providers, transparent pricing, multilingual round-the-clock support.
- ensure 24/7 availability for the company’s website;
- place the accounting system, the CRM, the email service, the data base, the training center and the file storage on a single set of resources
- prevent data loss for vital services;
- set up a reserve copying system with remote storage;
- organize a common workspace for remote workers;
- organize fault-tolerant network connections;
- enable scaling for the disk system.