Method 1. Pay for an automatically generated invoice
An invoice for payment for services is generated automatically 7 days before the end of the paid period. To pay for it, please go to the billing system, to the "My Invoices" section:
After that, you need to select an account and click on it. The invoice will open in another window. Please note: by default, on the invoice for service renewal, the system sets the payment method that was used to pay for the service during the initial order. You can independently change the payment method in the invoice immediately before paying it:
Method 2. Extension of the service before automatic billing
Log in to the billing system and go to the service management section:
After that, you must click the "Renew for [last renewal period]" button:
Method 3. Automatic withdrawal of funds from the balance
In order not to miss the timely payment for the renewal of services, you can set up automatic debiting of funds from the balance.
To do this, you need to replenish the balance in the billing system for a certain amount. When an automatic account is created 7 days before the end of the paid period, the funds on the balance will be automatically debited from this account and the service will be extended. For example, the cost of the service is 100 euros; you replenished the balance by 500 euros; accordingly, your service will be automatically renewed at the expense of the balance within 5 months.
To replenish the balance, in the "My Invoices" section, click the "Add Funds" button:
Then you need to specify the amount and select the payment method:
Additional information about finance and payment
The cost of services in Services → My Services section does not include regional taxes and commissions of payment systems - they will be displayed in invoices for ordering/renewing services. Available payment methods, as well as regional tax assessments, depending on the country and payer type in your account profile.
Billing happens automatically. Therefore, if you have a large number of services and want to pay for them in one bill, contact Customer Care to request a consolidation of the due date for all services.
Please note that a positive balance is automatically applied only at the time of the formation of a scheduled invoice for the renewal of services. If the invoice was created before the balance was replenished, you need to independently apply the funds from the balance to the planned invoice for payment (renew the service).
When replenishing the balance, the amount of replenishment is indicated only in euros; if you need to convert to another currency, use the converter on the SIM-Networks website: https://www.sim-networks.com/en/how-to-pay